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A full cleaning reaches every supply run, every return and the trunk lines, with the whole system held under suction so that what is knocked loose leaves the house. This page lists what that includes, so a quote can be checked against it.
Worth buying when debris is coming out of the registers, the house has just been built or remodeled, something has been living in the ducts, or the system is decades old and has never been opened.
Not worth buying because a few years have passed, or because there is a film of dust on a grille.
The EPA's advice on what to expect from a provider includes two points worth holding a quote to: that they "open access ports or doors to allow the entire system to be cleaned and inspected," and that they use "vacuum equipment that exhausts particles outside of the home" or HEPA vacuuming equipment if the vacuum exhausts indoors.
McKinney houses built from the 1960s on sit on slabs, and the air handler usually sits in the attic with the ducts fanning out from it across the ceiling joists. That makes the attic hatch the front door for this job.
Before anyone arrives, clear the path to the attic hatch and move whatever is stored on the decking near the unit.
Under the Texas rule, a company without an air conditioning contractor license may clean "from the supply plenum to the supply grilles" and "from the return air grill to the air handler intake," and only if "no cuts are made to ducts or plenums" and "no changes are made to electrical connections."
So a duct cleaning does not include the evaporator coil, the blower, the inside of the air handler cabinet, a new access door cut into a plenum, or any disinfectant sprayed into the system. Those can be worth doing. They are a licensed air conditioning contractor's work, quoted separately. See coil, blower and sanitizing.
Ask for photographs from inside the trunk line and the return, taken before and after. Then pull two or three registers yourself and look into the metal behind them with a flashlight.
Yes. The system is shut down while the ducts are under suction, so plan for a few hours without cooling in summer.
For most houses, yes, until something changes: a remodel, a pest problem, water in the ducts. There is no interval to keep to.
Give the build year and the number of systems. The contractor writes down what is included before any work is booked.
Call (469) 712-2667 Write It Down Instead